Plans & Billing
Available Plans
| Feature | Free | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Monthly Price | $0 | $49/user | $149/user | Custom |
| AI Credits/month | 50 | 500 | 2,000 | Unlimited |
| Workflows | 5 | 50 | Unlimited | Unlimited |
| Workflow Runs/month | 100 | 1,000 | Unlimited | Unlimited |
| Team Members | 1 | 10 | 50 | Unlimited |
| Runners | 0 | 1 | 5 | Unlimited |
| Connectors | 3 | 10 | Unlimited | Unlimited |
| Storage (Vault) | 10 secrets | 100 secrets | 1,000 secrets | Unlimited |
| SLA Monitoring | ✗ | ✓ | ✓ | ✓ |
| Business Calendars | ✗ | ✓ | ✓ | ✓ |
| SAP / Mainframe | ✗ | ✗ | ✓ | ✓ |
| Compliance Engine | ✗ | ✗ | ✓ | ✓ |
| SSO (SAML/OIDC) | ✗ | ✗ | ✓ | ✓ |
| Priority Support | ✗ | Email + 4h SLA | Dedicated CSM | |
| Audit Logs | ✗ | 30 days | 1 year | Custom |
Annual plans: 20% discount on Growth and Pro.
AI Credits
Credits are consumed when AI agents run inference:
| Tier | Credits/request |
|---|---|
| Fast | 1 credit |
| Balanced | 2 credits |
| Deep Reasoning | 3 credits |
BYOM (Coding Agent only): 0 credits consumed — you pay your AI provider directly.
Credits reset on the 1st of each month. Unused credits do not roll over (Free/Growth). Pro and Enterprise plans can purchase add-on credit packs.
Upgrading Your Plan
Via Web Portal
- Sign in to studio.atlastechlab.com
- Click Billing in the left sidebar
- Click Upgrade Plan
- Select the new plan (monthly or annual)
- Enter payment details via Razorpay (card, UPI, net banking)
- Upgrade is instant — new limits apply immediately
Proration
When upgrading mid-cycle:
- You’re charged the prorated difference for the remaining days in the current period
- New limits apply immediately
Downgrading Your Plan
Via Web Portal
- Sign in to studio.atlastechlab.com
- Click Billing → Change Plan → select lower plan
- Downgrade takes effect at the end of the current billing period
- You keep current plan limits until then
Before downgrading, check your usage:
- If you have more workflows than the new plan allows, excess workflows will be paused (not deleted)
- If you have more team members, excess members will lose access at downgrade time
- If you have more runners, excess runners will be deregistered
What happens to your data?
- Workflows — paused if over limit, but not deleted. Reactivate by upgrading or archiving extras.
- Credentials — read-only if over vault limit. Existing workflows can still use them.
- History — audit logs older than new plan’s retention are archived (not immediately deleted).
Canceling a Subscription
- Web Portal → Billing → Cancel Subscription
- Your plan remains active until the end of the paid period
- After expiry, account moves to Free tier
- All data is retained for 90 days on Free tier; then workflows are archived
To permanently delete your account and all data: Settings → Account → Delete Account (irreversible).
Payment Methods
Accepted via Razorpay:
- Credit/debit cards (Visa, Mastercard, Amex)
- UPI (GPay, PhonePe, Paytm)
- Net banking (major Indian banks)
- International cards
Invoices are emailed automatically after each payment and available in Web Portal → Billing → Invoices.
Enterprise Plans
Enterprise plans include:
- Unlimited everything
- Dedicated support engineer
- Custom contract (PO, MSA, DPA)
- SLA guarantees (99.9% uptime)
- On-prem or BYOC (Bring Your Own Cloud) deployment
- Custom SSO configuration
- Security review and penetration testing report
- Training sessions
Contact sales@atlastechlab.com or visit atlastechlab.com/contact .
Checking Usage
Web Portal → Billing → Usage tab shows:
- AI credits used this month (with daily breakdown)
- Workflow runs this month
- Active connectors
- Team member count
- Vault secrets count
- Runner hours
Get notified when usage hits 80% of limits: Settings → Notifications → Usage Alerts.